Bharti Airtel Lost 2.5-3 Million Customers In Jammu And Kashmir

In the September quarter, Bharti Airtel lost 2.5 million to 3 million customers in Jammu and Kashmir, CEO Gopal Vittal revealed. “Our overall subscriber base number was also impacted due to the shutdown of mobile services in Jammu and Kashmir during this quarter,” CFO Badal Bagri said. He added that the company’s revenue from mobile services would have been higher, if not for the shutdown in Jammu and Kashmir. While the company’s total customer base improved marginally from 301.4 million Q1FY20 to 304.7 million this quarter, Vittal said that Airtel acquired 6.5 million to 7 million customers from Tata Teleservices following their merger.